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Our transition to CLG
01 April 2022

On 1st April 2022, HCA Hospice Care, currently a registered society, will be renaming ourselves as HCA Hospice Limited and transiting to become a Company Limited by Guarantee (CLG). The nature of our charitable operations and our vision and mission will remain unchanged and there will be no disruption to care.

Our new entity, HCA Hospice Limited (UEN no. 202114297R) is a registered charity and has obtained IPC status (Institutions of a Public Character).

The following sections will outline the reasons for this change and answer some questions that you may have. If you have any queries, you may contact us at 6251 2561 or send us an email at contactus@hcahospicecare.org.sg.


General Topics

What does Company Limited by Guarantee (CLG) mean?

A Company Limited by Guarantee (CLG) is primarily used to carry out non-profit making activities like charity work.

Unlike companies that distribute profits to shareholders, CLGs are not allowed to distribute profits in the form of dividends, bonuses or otherwise to its members. Any surplus is retained within the company. CLGs are registered with ACRA (Accounting and Corporate Regulatory Authority of Singapore) and governed by the Companies Act. A CLG may also obtain charity and IPC (Institutions of a Public Character) status.

Our new entity, HCA Hospice Limited, is registered as a Charity and Institution of a Public Character (UEN no. 202114297R). Hence, there will be no change to our services and charitable work. Tax-deductible receipts for qualifying donations will continue to be issued.

Why are you transiting to CLG?

Since its establishment in 1989, HCA has grown from a volunteer-led society to a medium-size organisation with over 140 staff. Structurally and operationally, we have evolved to resemble a typical company.

Being a CLG will allow HCA to put in place a more formal and commonly recognised organisational structure. It also means that legally, HCA will be a separate legal entity that is distinct from the individuals who are involved in it. This allows for better compliance and will put HCA on a solid foundation for the next phase of growth.

When will this transition take place?

The transition will officially occur on 1st April 2022. From 1st April 2022, all contracts, invoices, donations and official correspondence should be addressed to HCA Hospice Limited.   

Is HCA still considered a charity after transiting to a CLG?

Yes, our new entity, HCA Hospice Limited, is registered as a Charity and Institution of a Public Character (UEN no. 202114297R). There will be no change to our services and charitable work. Tax-deductible receipts for qualifying donations will continue to be issued. Our vision and mission also remain unchanged, as with our commitment to journey with our patients to add life to days.

What will happen to my personal data?

Our new entity, HCA Hospice Limited, will be the custodian of all personal data previously collected by HCA Hospice Care. We will continue to protect and use the personal data which we have on record to the highest standards and in full compliance with the Personal Data Protection Act 2012.

Will there be any changes to contact information, like email and phone numbers?

There will be no change to our contact information. You can continue to reach us at our current address, emails and phone numbers listed on our website www.hca.org.sg, and in your records.

How should I address your organisation after the transition?

Please address us as HCA or HCA Hospice. For legal and official documents, please use our registered name in full: HCA Hospice Limited.


Donors & Volunteers

Is HCA still considered a charity after transiting to a CLG?

Yes, our new entity, HCA Hospice Limited, is registered as a Charity and Institution of a Public Character (UEN no. 202114297R). There will be no change to our services and charitable work. Our vision and mission remains unchanged, as with our commitment to journey with our patients to add life to days.

Will I still receive tax deductions for my donations?

Yes, tax-deductible receipts for qualifying donations will continue to be issued.

Will the transition affect how donations are utilised?

There will be no material change to how donations are used. We will continue to make prudent use of the charitable monies contributed by the generous public, corporates and Foundations to further our cause in supporting patients with life-limiting illnesses and their families. Our financial statements will remain published on our website for public scrutiny.  

Will there be any changes to HCA’s services and fee model?

There will be no change to the services that we provide. All our services* will remain free of charge.

*with the exception of caregiver training, where we have typically always collected a nominal fee. 

Will there be any changes to how I can make a donation?

From 1st April 2022 onwards, all donations should be addressed to HCA Hospice Limited and made to our new bank account. 

Bank Name: DBS BANK
DBS Account No: 072 - 581526 - 6
DBS Account Name: HCA HOSPICE LIMITED
PayNow/(UEN): 202114297R

 

 

 

 

 

Cheques must be written to HCA HOSPICE LIMITED. Please contact us at contactus@hcahospicecare.org.sg if you require more information. 

What should I do if I accidentally made a donation to the old entity, HCA Hospice Care?

We will trigger a transfer of your donation to the new entity, HCA Hospice Limited, and you will be notified by our fundraising personnel. No action is required on your part.

Can I continue my existing recurring donations?

Yes, definitely. No action is required for donors who are supporting us through monthly credit card donations. However, you may notice that from 1st April 2022 onwards, the deducting party reflected on your bank statement will change to HCA Hospice Limited.

If you have a standing bank arrangement linked to our current bank account, you will need to terminate/remove the current instructions and set up a new one with our new bank details, as we will be progressively closing all our current bank accounts.

New Bank Details

Bank Name: DBS BANK
DBS Account No: 072 - 581526 - 6
DBS Account Name: HCA HOSPICE LIMITED

Please contact us at contactus@hcahospicecare.org.sg if you require more information. 

Will volunteers be affected in any way?

Volunteering opportunities will not be affected. We may even call upon your help to assist us in the transition process. Come 1st April 2022, if you need to introduce yourself as a HCA volunteer, please use our new name, HCA Hospice or HCA.


Patients & Caregivers

Will patients be charged for HCA’s services after the transition?

All our services* will remain free of charge and there will be no change to the services that we provide.

*with the exception of caregiver training, where we have typically always collected a nominal fee. 

Will there be any changes to the services provided by HCA?

There will be no disruption to care and no change to the services that we provide. You will be receiving an official notice from us in due course and no action is required on your part.

Our clinical team will continue to support you during this transition. You can reach them at the same number and email address provided.


Existing Society Members

Will I still be considered a member after the transition?

Existing society members will be updated on the transition at the upcoming AGM in August 2022 and will be invited to join the CLG as a member. Members who wish to enter the membership programme under the CLG will need to complete a new set of application forms and pay an annual membership fee of $20.

How can I continue to show my support if I no longer wish to be a member?

You can continue to support us by pledging a monthly donation or join us as a volunteer.

To make a monthly or one-time donation please visit https://friends.hca.org.sg/HCA/Giving/MyGift.htm.

To join us as a volunteer, please apply through our volunteer registration portal on our homepage.


Vendors

Will existing contracts and outstanding payments be affected?

A novation letter will be sent via email to current vendors, third-parties collaborators and stakeholders, to novate the existing contracts and agreements. All terms and conditions, obligations and entitlements of the existing contracts and agreements will remain unchanged. Novation letters need to be acknowledged before 1st April 2022.

What should I do if my company requires a new agreement/contract to be signed?

If the rendering of service starts after 1st April 2022, we will sign a new agreement/contract through the new entity.
For current agreements/contracts, you will receive a novation notice from us. Should your company require further discussion on the terms listed, please reach out to us directly.

Who should I invoice after 1st April 2022?

Please invoice to HCA Hospice Limited. Our address will remain unchanged.

What should I do if I issue an invoice to the wrong entity?

Our admin personnel will contact you to request to cancel the wrong invoice and re-issue one addressed to HCA Hospice Limited.

Should we expect delays in payment due to this transition?

We will endeavour to ensure that payment will reach you in time during this transition. However, we call for your patience and understanding if payment is inadvertently delayed.