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Triage Nurse


What You Will Do

The incumbent coordinates care for patients with life limiting illnesses referred to HCA. The incumbent must have the knowledge base as a generalist nurse. He or She will also be a public educator to raise awareness of hospice and palliative care, to both professional and lay caregivers. The incumbent works in collaboration with medical affairs team, clinical team and operations teams in a setting which provides efficient triaging of new referrals, effective communication with external healthcare staff and compassionate support for families.


The scope of work will generally encompass the following duties:

  • Exhibits personal commitment and integrity when triaging every new referral.
  • Maintains good communication and working relationship with external service providers, other healthcare staff and inter-department.
  • Demonstrates courtesy when explaining HCA services to public inquiry over the telecommunication.
  • Liaises with Primary Nurse/doctor of terminal discharge patient status and incoming calls. Documents the conversation in the Electronic Medical Record System
  • Receives diverted calls from satellite nurses and triages the call according to need and urgency.
  • Supports Pharmacy Assistant in receiving new supplies and loan of portable Oxygen concentrator to caregiver in her absence.
  • Keeps daily record of all referrals, declaims cases accurately, does monthly compilation and other activities as assigned.
  • Participates in mini projects that is relevant to referral and triaging of patients


Who You Are

  • State Registered Nurse with a valid Practising Certificate issued by Singapore Nursing Board (SNB)
  • Experience in general medicine or surgical nursing, preferably with oncology nursing knowledge
  • Mature, with good communication and interpersonal skills
  • Good multi-tasking and time management skills
  • Able to work efficiently in MS Excel, Word and PowerPoint

Remuneration will be commensurate with the candidate’s qualifications and experience.
If you are ready to make a difference and be part of a greater purpose, please submit the following details:

  • Detailed resume with a recent passport-size photograph
  • Current and expected salary
  • Two references which are your ex-supervisors  who can comment on your suitability for the position

We regret that only shortlisted candidates will be notified.

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